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WHAT WOULD YOU LIKE TO KNOW?

HOW DO I KNOW IF I NEED TO SEE A PEDORTHIST?

If you are suffering from foot pain, irritation, lack of circulation, or are afflicted with a disease that causes any of these problems, you could benefit from professional treatment. Read about common injuries here and contact your doctor to arrange for a referral to Body ‘N’ Sole.


Certified members of the Pedorthic Association of Canada (PAC) are among the few medical professionals who are educated in the design, fit, manufacture and modification of footwear and foot orthosis (orthotics). These specially qualified individuals are often called upon to fill prescriptions and make recommendations.


Your pedorthist will assess variables that are unique to each foot, such as overall length, heel to ball length and width, all assessed in both a seated and standing position. Other variables, such as bony deformities of the greater and lesser toes, instep height, amputations, ulceration, and biomechanical anomalies such as overpronation or over-supination, in-toeing or out-toeing will be considered during an assessment.


The certified pedorthist at Body ‘N’ Sole has been trained to deal with these and many more complex situations of the human foot. In many cases products such as sole lifts, rocker soles and balloon patches, or changes to the profile of a shoe’s upper may be indicated to treat these disfigurements. A custom made foot orthosis (orthotic) may also be required to deal with specific movement problems, pressure distribution, or impact. As your pedorthic practitioner, Body ‘N’ Sole is qualified to assess and treat these and many other conditions of the foot and lower leg.

HOW CAN I MAKE AN APPOINTMENT AT BODY ‘N’ SOLE?

You must have a referral from a physician in order to schedule treatment of any kind at Body ‘N’ Sole. A referral is a prescription from the referring practitioner (usually a specialist or your general physician) and in most cases requires a visit to that doctor for initial assessment. Upon receiving a referral from a physician, please contact us to make an appointment for treatment. We invite you to visit our rehab clinic at 53 Portland Street for more information.

WILL MY INSURANCE COMPANY COVER THE TREATMENT? CAN BODY ‘N’ SOLE BILL MY INSURANCE COMPANY?

Many insurance plans offer extended health packages that cover the treatments provided by Body ‘N’ Sole, including government plans, social services, Workers’ Compensation Board, the Department of Veteran Affairs, and motor vehicle accident insurance claims. We do require payment to be made at the time of your visit. Please contact your insurance provider for your policy details and information about how to be reimbursed.

WHAT IS A TYPICAL TREATMENT, AND HOW MANY TREATMENTS WILL I REQUIRE?

Everyone’s body is different. The length of treatment, as well as the frequency and the number of visits that your condition requires will depend on the type of condition and the severity of the injury. Orthotic devices, massage therapy and stretching programs are all common and effective treatments for many conditions. Most rehabilitation appointment times vary, starting at 1 hour in length. These services are outsourced from our office at dependable nearby facilities.

WHAT TYPES OF PRODUCTS DO YOU CARRY AT THE BODY ‘N’ SOLE REHAB CLINIC?

We carry a wide variety of custom foot orthotics, orthopaedic bracing and footwear, and associated medical supplies. Are you looking for a hard-to-find item? Just ask and we’ll do our best to get it for you!

WHY WOULDN’T I JUST GO TO THE DRUGSTORE FOR THESE PRODUCTS?

Our knowledgeable staff is trained to provide professional advice regarding the high quality medical products we offer for sale at Body ‘N’ Sole. In some cases special measuring must be performed to ensure proper fit, and sometimes intricate application procedures are demonstrated to the patient. Because of our unique qualifications we can suggest the most appropriate products to treat your condition.

WHAT IS YOUR CANCELLATION AND REFUND POLICY?

We ask that you provide us with 24-hour notice if you are unable to keep an appointment. Appointments that are not cancelled at least 24 hours in advance are subject to a cancellation fee. Unfortunately, due to hygienic reasons, most products are non-refundable unless due to a manufacturing defect or abnormal wear and tear.

FAQ: FAQ
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